Frequently asked questions

Here are answers to the most frequently asked questions about Rume Health and its testing and telehealth services.

Sameday Health, acquired by Rume Health in the fall of 2023, is now Sameday Health by Rume!  We’re in the process of changing our signage and updating our messaging. We appreciate your patience as we expand our service offerings and step into the next chapter of our story!
Covid Clinic, a diagnostic testing center since 2020, is now called Rume Health. In other words, Rume Health is a diagnostic testing (and telehealth) company once known as Covid Clinic. We’re in the process of changing our signage and updating our messaging. We appreciate your patience as we expand our service offerings and step into the next chapter of our story!
We accommodate patients of all ages and capabilities. Parental consent is required for us to test and treat minors. Consent can be given during the registration process via an online consent form.
Getting tested (especially if you book an appointment) will only take a few minutes. If the location you’re visiting is busy there may be a short wait. Our friendly staff will get to you as quickly as possible.
No preparation is required. Simply show up to the testing site, and we’ll take it from there.
No, getting tested should not hurt. If your test requires a blood sample, you may experience passing discomfort from the finger prick used to collect your blood sample. However, the experience is typically quick, easy, and relatively pain-free.
If the expected response time for your results has passed and you still don’t have them, please reach out to our team at support@rumehealth.com. We’ll help you get your results as fast as possible.
Yes, we strictly abide by all Clinic Laboratory Improvements Amendments (CLIA). Rume Health locations are all CLIA compliant
We have 8 testing locations in California. See a full list of our testing locations here.
When your test results are ready, you’ll be notified by phone and by email. You’ll access your results through our secure patient portal.