Do you accept credit cards and/or debit cards?
Yes, we accept both!
Will Medicare reimburse me for my test?
No, Medicare will not reimburse you for any tests administered by any Rume Health testing center, including Sameday Health by Rume locations. You have to pay for the test out-of-pocket.
Who is Dr. Abinante, and why is his name on my bill?
Dr. Abinante is the founder of Rume Health. If you’ve rendered services at Rume Health, Dr. Abinante’s name will appear on your invoice.
Can my insurance be used to cover diagnostic testing?
Some of our diagnostic tests can be covered by insurance. Learn more about our diagnostic testing services to see which tests are eligible.
If my service is covered by insurance, do you send the claim or do I?
We do!
I thought my service was covered by insurance; why am I getting a bill?
There are two reasons you may be receiving a bill if your service was covered by insurance. Your service was covered by insurance, but you have not yet met your deductible, co-insurance, copayment, and so your benefits have not kicked in. Your insurance does cover this type of service, but there is a stipulation in […]
What insurance carriers do you work with?
We currently accept insurance from these carriers: Aetna Cigna United Healthcare Blue Shield of California Medicare Multiplan PPOs
Why did I receive a check in the mail from my insurance company?
If you receive a check in the mail from your insurance company, call your insurance company to understand who the payment belongs to. For services rendered during the COVID-19 public health emergency, Rume Health billed your insurance company directly to get reimbursed for payment. Some insurance companies will reimburse Rume for the full cost of […]
I recently received a statement from Rume Health, but I don’t recall using this service.
Give our customer support line a call at (888)223-7863, and we’ll be happy to look into this for you. We’ll determine why you received a statement and what service it’s related to.
Can I pay for my test with cash at your testing location?
No. To ensure a safe and sanitary testing environment, all payments are made electronically when you register.
