I received a call asking for my insurance for a test last year. What information do you need?
You received this call because during the pandemic, you tested with Covid Clinic, a diagnostic testing center that opened in 2020. Covid Clinic is now called Rume Health. We are not seeking payment from you. Rather, we want to make sure your health insurer pays for your COVID-19 testing, which was required by federal […]
I recently received a statement from Rume Health, but I don’t recall using this service.
Give our customer support line a call at (888)223-7863, and we’ll be happy to look into this for you. We’ll determine why you received a statement and what service it’s related to.
Can I pay for my test with cash at your testing location?
No. To ensure a safe and sanitary testing environment, all payments are made electronically when you register.
How do I contact your billing department?
For billing inquiries, please call our customer service team at 888-223-7863 for assistance.
If I cancel my appointment will I get a refund?
Yes! Simply call 877-219-8378 or email us at support@rumehealth.com.
Will I receive an invoice for services conducted by Rume?
Yes, you will receive an invoice for all Rume services.
Do you take HSA for payment?
Yes, we take HSA cards for payment.
